California woman Teri Goldstein won $10,000 after suing Microsoft over unwanted ‘Forced’ Windows 10 Upgrade
Since the launch of Windows 10 in July last year, Microsoft is constantly pestering users to upgrade their PCs running older versions of the operating system.
However, many users who are happy with Windows 7 or Windows 8.1 and don’t want upgrade to Windows 10 now or anytime soon are sick of this forceful unwanted upgrade.
One of the victims to this unwanted Windows 10 installation has made Microsoft pay $10,000.
A California woman has won $10,000 from Microsoft over an unwanted Windows 10 upgrade.
Teri Goldstein sued Microsoft for upgrading her computer to Windows 10 without her authorization, which made it slow and unusable for days at a time, reports the Seattle Times.
The PC used by Goldstein, who operates a Californian travel agency, was apparently upgraded to Windows 10 shortly after Microsoft offered free upgrade to Windows 7 and 8.1 users last year.
Goldstein said the update, which she never asked for, was so problematic that it left her PC crashing and unusable for days at a time. She contacted Microsoft’s tech support, but they were unable to assist her.
So, Goldstein sued Microsoft for lost wages and the cost of a new computer.
Microsoft dropped its appeal in May this year to avoid further legal expenses, and Goldstein won the court case last month, awarded with $10,000 from Microsoft.
Microsoft has been aggressively pushing Windows 10 for computers running Windows 7 and 8 since the beginning of this year by re-categorizing Windows 10 as a “Recommended Update” in Windows Update, instead of an “optional update.”
However, if the affected users started suing the software giant, then it could cost Microsoft a lot more than the actual cost of its newest Windows 10 operating system.
In response, Microsoft said users have a month to roll back to their previous operating system and can always contact its customer support.
However, the company will not stop ‘Upgrade to Windows 10′ notification from constantly showing up on your screen. Trust me; Microsoft has to achieve its goal to deploy Windows 10 on over 1 Billion devices worldwide as soon as possible.